Privacy Policy

Last updated: October 19, 2026

DEV review copy. This notice is published on the development website for review before production launch. It should be checked against Senza Pelo’s approved business practices and service-provider agreements.

Who we are

Senza Pelo Med Spa serves clients at 5702 N. 19th Avenue, Phoenix, AZ 85015. This notice describes information handled through our website, available at senzapelo.com/. For privacy questions, call (602) 246-1966 or email info@senzapelo.com.

This website notice is separate from any treatment consent forms, clinical privacy notices, or notices presented by an appointment provider.

Contact forms and communications

The website’s contact form asks for your name, email address, and message. Information you submit is sent to Senza Pelo so we can answer questions and assist with services or appointments. Emails and telephone communications may also include information you choose to provide. Please avoid sending payment-card details, identification documents, or detailed medical information through the general contact form.

The contact form uses Google reCAPTCHA to help identify automated submissions. This service may process technical information about your browser, device, IP address, and interactions. See Google’s Privacy Policy.

Online booking and third-party services

Our Book Now pages load a Vagaro appointment-booking widget. When you interact with it, information needed to arrange an appointment—such as contact details, service selections, and any account or payment information requested by the booking flow—is handled through Vagaro. Review the notices displayed by Vagaro before submitting information. The embedded booking service has its own cookies, systems, and privacy practices.

Other links, including financing, social-media, or outside-provider links, take you to services operated by other organizations. Their notices apply to information you provide there. Linking to a service does not make its privacy practices part of Senza Pelo’s website controls.

Cookies, analytics, and technical information

WordPress, security tools, and embedded services may use cookies or similar browser storage to support site operation, protect accounts, remember preferences, or provide embedded features. Staff logins use WordPress authentication cookies; ordinary visitors do not need a WordPress account to browse the website.

The site loads Google Analytics and Google Tag Manager. These tools can measure visits, viewed pages, interactions, referring sites, and browser or device information. Google’s current Analytics tag is present along with an older Analytics tag. Tag Manager can load measurement code; the tags and their settings should be reviewed before launch. See how Google uses information from sites that use its services.

Hosting and security services may process IP addresses, requested URLs, timestamps, browser details, and security events. Wordfence is installed to help protect the website against unauthorized access and malicious traffic.

You can use browser settings to block or delete cookies and control site permissions. Blocking cookies or third-party content may affect booking, maps, reviews, or forms. This development site does not currently provide a verified, comprehensive cookie-consent control; this notice does not represent that nonessential services are blocked until consent.

Google Reviews, maps, fonts, and media

The homepage displays live Google Reviews through Elfsight. Loading this widget connects your browser to Elfsight and related services and can transmit technical information such as your IP address and browser details. Public reviewer names, profile images, ratings, and review text may appear in the widget. Links to individual reviews open Google’s service. See Elfsight’s Privacy Policy.

The Contact page includes an embedded Google Map. The footer uses a Directions link instead of a map embed. Embedded maps can communicate with Google when they load; a Directions link opens Google when you follow it. The site also requests fonts from Google Fonts.

The current homepage walkthrough video and team images are served from the website’s media library. Other pages may include external content. Third-party embeds can collect information and use cookies according to their own settings and notices, particularly if you are signed into that provider.

Social links

The global footer links to Facebook and Instagram using icons; it does not embed their social feeds. Following a link takes you to that platform, where its own privacy and account settings apply.

Sharing, retention, and security

Information may be handled by providers involved in website hosting, email delivery, security, analytics, reviews, maps, and appointment booking, as described above. Providers may process information outside your state or country. Information may also need to be retained or disclosed to meet applicable legal obligations or respond to lawful requests.

Retention depends on the information and the system involved. Contact correspondence, booking records, server logs, security events, and provider-held data may have different retention periods. Contact us for information about the records associated with your request. Specific retention schedules and provider practices should be confirmed as part of the production review.

No website or email system can guarantee complete security. Please use the appointment process or speak with our team about an appropriate way to provide sensitive treatment information.

Your questions and choices

Contact us to ask about information you have provided, request a correction, or ask about access or deletion. We may need to verify your identity, and some records may need to be retained for legal, security, or service-related reasons. Available rights depend on the circumstances and applicable law. Requests about information held by an external provider may also need to be directed to that provider.

Public comments and new WordPress account registration are currently disabled. If these features or other data-handling features change, this notice should be updated. We will identify changes to this notice by updating the date above.